If you own your own business / are responsible for marketing then this is for you… If you’re sat here wondering wtf to do when it comes to ‘marketing’ and what to post on social media, you’re not alone. Every day (well, most days!) I speak to business owners about they’re marketing challenges. They say
You should be aiming to make your customer journey as simple, easy and effective as possible. A positive journey can result in customers returning to buy your products and services, and they may even share their experience with friends and family too. Think about the last time you ordered online, for instance. How was that
Every business in the world owes its customers respect. Making your customers feel valued should be high in your priorities. After all, if your customers don’t feel wanted or respected, they won’t come back. Valued customers are your bread and butter. They are the individuals – yes, treat them as such – that will talk
Social media marketing: everybody’s talking about it. But is everybody doing it right? That’s a whole different ballgame. While having social media can be an enormous benefit to your brand, it can also be a hindrance. A lot of businesses don’t have the time or energy to properly invest in their social media campaigns. To
Do you often think about your customers and their needs? Is it a major part of how you run your business? You may think so, but it is in our experience that many businesses are out of touch with their customer base. And that’s a shame, because having a positive customer experience could help your
Understand the learner journey and you'll see insight you've never imagined #wedigdeep #insight
We help businesses, education providers and the public sector to better understand their real customer, employee or learner experience. We use research insight mixed with big, creative thinking for ideas to create projects, workstreams and new products & services to better attract, engage or retain their audiences. If you're interested and want to find
Thrilled to announce we're working with South Oxfordshire and Vale of White Horse Councils Planning Team on helping them to better understand their customers, deliver an outstanding customer experience and identify commercial opportunities for the future. We're working on Insight + Ideas = Impact researching with various customer groups, running idea generation and innovation
Watch our new mini video to find out more about our customer experience training programme. [wpdevart_youtube]9Wqtch1thPg[/wpdevart_youtube] If you're in Learning & Development, marketing, research or employee engagement, this is for you, get in touch email kate@stitchdigdeep.co.uk
Did you know we run Customer Experience Training? We're working with Central & Cecil, a large housing association in London to help their Resident Engagement Team and Resident Managers better identify, understand and seek to improve their resident journey from the moment they sign up, to when they move in! The 5 day training programme
