Focus Groups

Running a Focus Group: Benefits, Limitations and Tips!

By |2018-09-21T12:28:35+00:00September 21st, 2018|Focus Groups|

Focus groups can play an important part in your market research. Alongside other research methods, such as one-on-one interviews and surveys, focus groups can be extremely beneficial to any business. Much like other forms of market research, a focus group can offer unique insight and viewpoints, and can play a role in getting a more

Insight + Ideas = Impact

By |2017-07-14T09:14:36+00:00July 14th, 2017|Customer Journey, Employee Experience, Focus Groups, Learner Journey, Research, Uncategorised|

  We help businesses, education providers and the public sector to better understand their real customer, employee or learner experience. We use research insight mixed with big, creative thinking for ideas to create projects, workstreams and new products & services to better attract, engage or retain their audiences. If you're interested and want to find

Customer Experience Training & Journey Mapping

By |2017-01-09T09:07:34+00:00January 9th, 2017|Customer Journey, Employee Experience, Focus Groups, Learner Journey, Research|

Did you know we run Customer Experience Training? We're working with Central & Cecil, a large housing association in London to help their Resident Engagement Team and Resident Managers better identify, understand and seek to improve their resident journey from the moment they sign up, to when they move in! The 5 day training programme

From Focus Groups to Friendships

By |2016-08-23T10:15:06+00:00August 23rd, 2016|Focus Groups, Mental Health, Research|

From focus groups to friendships, how digging deep and sharing has opened up opportunities for those in need. During our most recent focus group we got something a bit special from it. It contributed to a heartfelt exchange of glances between the STITCH team as we witnessed a random act of kindness between our participants.