Here we see how your brand promise delivers in reality. Blended research with learners and staff digs deep to show you what happens in reality and how students and staff feel. From this project you’ll get insight into your learner journey, hot spots, weak spots and retention strategies.
This is typically a 3-6 weeks project which takes a close look at your learners experiences within a specific stage of their journey. This may include recruitment, Welcome days, inductions, day to day activities and one off events. We will work with you to create a schedule of research, evaluation and create recommendations to align learner experiences to your brand, vision and values.